• Votes

    1

    add Russian language into spellchecker

    Many Russian-speaking users of the HP Service Manager would like the built-in spell checker to verify the Russian language. This will help to create knowledge base ...

  • Votes

    1

    Add African languages to SMAX

    Add African languages to SMAX. Our service desk agents receive calls logged in different African languages. It is very hard for them to assist the users in time as they ...

  • Votes

    3

    Email Subject Parameters

    Allow parameters related to a process to be added to templated subject lines. i.e. add Process and Request ID to SLA Breach message subject lines

  • Votes

    2

    Shared Calendar

    Allow for a shared calendar for holiday and others to be added to the service desk calendar. This should be compatible with exchange and iCal sync types.

  • Votes

    6

    Import public holidays from file

    Hi, Be able to import public holidays from file should make that a bit easier.

  • Votes

    2

    Localizations of Category, Classifications, type, item & status

    NSD is multilingual and has the ability to adapt the web interface based on the browser default language, however, the Category, Classifications,type, item & status are ...

  • Votes

    2

    Localise surveys

    There is not a way to localise questions used on surveys. You can only use one language. Multiple surveys are not possible as there is no way to target a survey to a ...