• Votes

    2

    Option to assign any item to email requests.

    Option to assign any item instead of the unknown item from sending email request. Currently only the unknown item is assigned to a generic request from email with no ...

  • Votes

    1

    each web login needs a location for a legal notice

    The new /servicedesk user portal does not have provisions for a legal banner. This is a requirement for many organizations and should be standard on every product moving ...

  • Votes

    1

    tools to configure columns on form: "waiting Approval’s list"

    In Service Manager there is no functionality: tools to configure column on form: "waiting Approval’s list" - format: approval.inbox.display. We would like change ...

  • Votes

    4

    Make ticket description optionally non-editable for Users

    Some Customers hate the fact that Users can edit descriptions they wrote. They would appreciate an option to disable this possibility.

  • Votes

    3

    Need option for calendar week starting on Monday or Sunday.

    In Service Desk when registering planned outage (in some other places too) for picking outage date and time Service Desk provides calendar view. There week starts with ...

  • Votes

    4

    UI to change/select NSD portal colors

    Need an UI to change/select the look and feel of NSD portal. Today I can change it through CSS, however an UI would make it simple