• Votes

    3

    Ability to use A Quick Call with a Store Item

    It would be nice to have ability to create a Quick Call that uses a Store Item. This would allow customers to create a Quick Call which in turn would use a Store Item ...

  • Votes

    3

    Group template adding to Quick call Schedules

    I am going to use Quick call Schedules for maintenance work plans. This is great feature for automatic ticket generation however those tickets can be assigned to one ...

  • Votes

    9

    Quick Call Sorting capabilities

    Summary: Quick Call Sorting capabilities Description: When using Quick Calls the drop down is defaulted to the order for which the Quick Calls were created. As the system ...

  • Votes

    3

    Allow mixed sequential/parallel request creation within a Group ...

    Currently NSD allow to decide if the Quick Calls inside a Group Template have to be created in sequential or parallel mode. What cannot be done is to decide that part of ...

  • Votes

    8

    Ability to Create Quick Calls via Email Alias

    A useful feature to incorporate would be the ability to generate Quick Calls from an incoming email similar to the method for generating a ticket.

  • Votes

    0

    Quick call visibility to Org or Org unit

    Provide an ability to set quick call visibility to org or org unit